Thanks for attending the Lawyers Summit! We’re here to help you, and we’re also a very small team and Customer Support can get pretty overwhelming when hundreds of people are attending an online event like this.

1. Before opening a ticket, please review the following Frequently Asked Questions.

2. If your question is not answered, please submit a Customer Support ticket using the Live Chat button at the bottom right of this page.


– Sherine Clarke & Team


I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?

I accidentally clicked the “Add to Cart” button on the order form multiple times and was charged for multiple orders. May I have the extra orders refunded?

I missed the session and now it won’t let me view it. What’s the deal?

Help! I can’t get the videos to play or they are skipping/playing slowly…

Thanks for reading! If you still need our help, please submit a ticket below in the LIVE CHAT.

We’ll get back to you as soon as we can. Promise!

There are 3 ways we can help you:

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You can chat with us directly from this support page.

Click on the chat box

This support system is intended to address technical issues and concerns for the Lawyers Summit online event itself. We encourage you to participate in the comments/live chat below each presentation and/or reach out directly to the speaker who is most relevant to your question via their established communication channels. We are unable to answer any specific Lawyers Summit related questions through this system. Thank you.

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